Patient Information

Your First Dental Visit

Like any other trip to the doctor, it’s important to be thorough with each visit. Write down any and all questions you have for the dentist before you arrive so you don’t forget anything. Something as small as mentioning a sensitive tooth can help diagnose issues before they become larger. Always remember to bring your dental insurance card if you have one.

Standards and Best Practices

With many people concerned about outbreaks of various infections, extra precautions are taken to ensure patient safety. Like any other medical professional, gloves, gowns and masks are worn by every member of the staff. After each patient visit, those are disposed of along with single-use tools liked scalpel blades and needles. Hands are thoroughly washed before putting on a fresh pair of gloves for the next patient. Any pieces of equipment that are not disposable are washed and sterilized with chemicals and/or steam.

Anything that comes in contact with your mouth has the potential to transfer into your bloodstream. Healthy immune systems fight off such bacteria every day and stop them from becoming infections. So, patients with compromised immune systems may be encouraged to take antibiotics before coming to the dentist as an extra layer of protection. Please inform our office of any and all conditions so we can make sure both you and our staff are prepared.

Water Quality and Biofilms

In 1995, the ADA released a statement about the quality of water used in dental treatments as a way to encourage professionals to use methods and equipment that minimize the number of bacteria that can form in and on the surfaces. Our office strictly follows the CDC and ADA’s guidelines.

Latex Allergy

If you are susceptible to latex allergies and/or the symptoms that come with it, notify our office prior to your visit.

Your Rights as a Patient

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.
  • (Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibility for consequences resulting from declining treatment or from not following the agreed upon treatment plan.
  • You have the responsibility to keep your scheduled appointments.
  • You have the responsibility to be available for treatment upon reasonable notice.
  • You have the responsibility to adhere to regular home oral health care recommendations.
  • You have the responsibility to assure that your financial obligations for health care received are fulfilled.
  • (Adopted by the American Dental Association in 2009)